Responsible Gaming

Skillz is committed to providing a safe, fair, and supportive gaming environment for adult players. We believe gaming should be enjoyable, controlled, and treated as a form of entertainment, not as a way to make money or solve financial problems.

This page explains how Skillz approaches player protection, what healthy gaming habits can look like, which warning signs may suggest a problem, and what support options may help if play starts to feel difficult to manage. The goal is simple: to help players make informed choices and stay in control of their experience on Skillz.

What safer play means at Skillz

Safer play is about balance, awareness, and informed decision-making. It means understanding how you play, setting personal boundaries, and making sure gaming fits comfortably within your budget, your schedule, and your overall well-being.

For some players, that may mean setting limits before joining a tournament. For others, it may mean taking regular breaks, checking account activity, or stepping away for a period of time. Healthy gaming habits look a little different for everyone, but the core idea is the same: play should remain manageable, enjoyable, and appropriate for your circumstances.

At Skillz, we encourage players to make decisions with a clear mindset. If gaming starts to feel stressful, overwhelming, or hard to control, it may be time to pause and use available support tools.

How Skillz supports player protection

Skillz takes player protection seriously as part of the overall user experience. That includes making responsible play information easy to find, supporting informed choices, and promoting a fair and transparent environment for adult users.

Our approach includes clear account access, visible support channels, and practical information that helps players understand their options. We also recognize that concerns can develop gradually, which is why early awareness matters. Taking action sooner, whether that means reviewing your habits, using account controls, or reaching out for support, can make a meaningful difference.

If you need assistance with your account or platform questions, Skillz support is available through chat, FAQ resources, and email at support@skillz.com. You can also learn more about the platform on the Skillz page.

Smart habits that help you stay in control

Good gaming habits often start before play begins. Setting personal boundaries in advance can make it easier to keep your experience fun and manageable.

Helpful habits include:

• Decide how much you are comfortable spending before you play, and stick to that amount.
• Set a time limit for your session so play does not go on longer than planned.
• Take regular breaks, especially during longer sessions.
• Avoid playing when you feel stressed, upset, tired, or under the influence of alcohol or drugs.
• Never chase losses by increasing your spending or trying to recover money quickly.
• Keep gaming separate from rent, bills, groceries, and other essential expenses.
• Review your transaction and play history from time to time.
• Treat both wins and losses as part of paid entertainment, not as a financial strategy.

These habits can help reduce impulsive decisions and keep gaming within healthy limits. Even small check-ins with yourself can be useful, especially during busy periods or after a run of losses.

Warning signs worth taking seriously

Gaming-related problems do not always appear in obvious ways. Sometimes the signs are financial, but they can also be emotional, behavioral, or social.

Some common warning signs include spending more than you intended, playing longer than planned, or feeling a strong urge to keep going after a loss. Other signs may include hiding your gaming from family or friends, feeling guilty or irritable about your play, or thinking about gaming so often that it affects concentration, sleep, or daily life.

It can also be a concern if you borrow money to continue playing, use funds meant for essentials, or notice strain on your relationships, work, or overall mood. If any of these patterns sound familiar, it may help to take a break and look at the support options available to you.

Recognizing a problem early is not a sign of failure. It is a practical step toward regaining balance.

Account tools that can support healthy gaming habits

Player protection tools can help create structure around your gaming activity. Depending on availability, these settings may allow you to put limits on your account or reduce access for a period of time.

Examples of tools commonly used for safer play include deposit limits, which can help control how much money is added to an account over a set period. Some platforms also offer loss limits or wagering limits, which are designed to restrict how much can be spent or entered into paid play within a certain timeframe.

Session limits and time reminders can be useful for players who want help managing how long they stay active. Reality checks may provide prompts during play so you can pause and review how much time has passed. Transaction history can also help by giving you a clearer view of deposits, entries, and other account activity.

Where available, cooling-off options, temporary account suspension, and self-exclusion tools can provide stronger controls for players who need space from gaming. Availability may vary depending on account settings, jurisdiction, or platform features, so it is a good idea to review your account options or contact support for guidance.

Taking a break: time-out and self-exclusion options

Sometimes the best decision is to pause. A short-term time-out, often called a cooling-off period, can help if you want a temporary break to reset and regain perspective. During that period, access to certain account features may be restricted.

Self-exclusion is usually intended for players who want a longer break and stronger restrictions. This option is generally more serious than a short pause and may prevent account access for a defined period or longer, depending on the terms available.

If you feel that gaming is becoming difficult to manage, using one of these tools can be a practical and positive step. There is no need to wait for the issue to become severe before taking action.

Adults only: preventing underage gaming

Skillz is intended for adults only. Underage gaming is not permitted on the platform under any circumstances.

To help support this standard, operators may use age checks, identity verification, and account review procedures. These measures are designed to help confirm that users meet the legal age requirement and that accounts are being used appropriately.

Parents and guardians should also take steps to keep minors away from gaming accounts, payment methods, and mobile devices used for play. Keeping login details private and using device-level security can reduce the risk of unauthorized access.

When to ask for help

If gaming stops feeling enjoyable, starts causing stress, or becomes difficult to control, it may be time to seek support. Reaching out early can help you make clear decisions before the situation becomes harder to manage.

Support can take different forms. For some people, it means using account restrictions or taking a break. For others, it means talking to someone they trust, contacting a support organization, or asking for professional help.

There is no single “right” moment to ask for help. If you are concerned about your habits, that concern alone is enough reason to pause and take it seriously.

Where to find outside support

In addition to on-platform tools, players may benefit from independent help services. If you need extra support, consider contacting a licensed local or national gambling support organization, a responsible gambling resource, or a qualified mental health professional.

Independent support services can provide practical guidance, confidential conversations, and next steps based on your situation. If you are not sure where to begin, start with a reputable organization in your state or country that specializes in gambling-related support.

If the impact extends beyond gaming and includes stress, anxiety, financial pressure, or relationship problems, broader mental health or financial counseling support may also be helpful.

Shared responsibility between Skillz and the player

Player protection works best when it is shared. Skillz can provide information, support channels, and access controls that help players manage their activity. We can also make safer play tools visible and easier to use.

At the same time, players play an important role by setting honest limits, paying attention to their habits, and using available tools when needed. Staying aware of your behavior and acting early can help keep gaming in a healthy place.

A balanced approach is the goal. The purpose of these tools is not to judge, but to support informed choices and personal control.

Keeping gaming enjoyable and manageable

Gaming should remain a form of entertainment that fits your budget, your time, and your lifestyle. Staying aware of your habits, using support tools when needed, and taking breaks early can help keep the experience positive.

Skillz supports a safe and fair environment for adult players, and we encourage a thoughtful approach to play at all times. If you ever feel that gaming is becoming hard to manage, pause, review your options, and seek support sooner rather than later.